Customer Service
Customer Service
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Bloomingdale's
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Customer Service
Furniture & Mattresses
What can I do if I don't like my furniture or mattress purchase?
What can I do if my mattress is contouring?
Can I view samples of available colors and fabrics before making a furniture purchase?
How to Order Furniture and Mattresses
Why can't I add furniture or mattresses to my online shopping bag?
What can I do if I have been authorized to exchange my furniture but it has been discontinued?
Furniture and Mattress Returns & Exchanges
Furniture and Mattress Warranties
How can I request service for my mattress?
Furniture and Mattress Delivery
Furniture and Mattress Pricing & Credit
What if I see the furniture or mattress I purchased at a lower price?
What should I do if my furniture or mattress arrives damaged or defective?
Will Bloomingdale’s dispose of my old furniture or mattress?
Is there a fee to exchange furniture or mattresses?
What can I do if the merchandise I ordered didn't fit in my house?
Furniture & Mattress Policies
What can I do if my furniture or mattress merchandise is missing pieces, parts or hardware?
What should I do if I don't like the height of my box springs?
Delivery Information
Do I have to pay a deposit on my furniture or mattress order?
How do I place an order for a mattress or furniture?
What is the preference period for furniture and mattresses?
What is an authorization hold and why do I have one on my furniture or mattress order?
How do I change my delivery address for my furniture or mattress order?
Who can help me determine what size furniture will meet my needs?
How do I request a return for my furniture or mattress purchase?
What should I do if part of my furniture or mattress order doesn't arrive or is missing pieces, parts or hardware?
How do I report property damage from my furniture or mattress delivery?
How do I provide feedback on my furniture or mattress delivery driver?
What should I do if I did not receive my mattress pad?
What should I do if I receive the wrong furniture or mattress?
What are the furniture delivery fees?
Where does Bloomingdale's deliver furniture and mattresses?
What are the mattress delivery fees?
What should I do if my furniture doesn't look like it did in the store?
Can I use a shipping company to pick up my furniture or mattress?
What do I do if my furniture or mattress merchandise was not assembled?
Do you match competitors’ prices on mattresses?
Furniture & Mattress Locations
What is the cancellation policy for special-order furniture?
What is the return policy for furniture, outdoor furniture, and mattresses?
After Delivery of Furniture and Mattresses
Can I buy furniture on-line that is not available in the store?
Need more information about Furniture and Mattresses?
How can I cancel my furniture or mattress order?
How do I get an exchange for my furniture or mattress order?
How do I add directions to my furniture or mattress delivery?
Sold and Shipped by Third Party Sellers