Customer Service
Customer Service
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Bloomingdale's
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Customer Service
Furniture & Mattresses
What can I do if I don't like my furniture or mattress purchase?
What can I do if my mattress is contouring?
When will I get my furniture or mattress delivery?
Can I view samples of available colors and fabrics before making a furniture purchase?
How to Order Furniture and Mattresses
Will the driver call ahead on the day of my furniture or mattress delivery?
Why can't I add furniture or mattresses to my online shopping bag?
What can I do if I have been authorized to exchange my furniture but it has been discontinued?
Furniture and Mattress Returns & Exchanges
How do I schedule or reschedule a delivery date for my furniture or mattress order?
What are the furniture and mattress warranties?
How can I request service for my mattress?
Furniture and Mattress Delivery
Furniture and Mattress Pricing & Credit
How can I cancel my WORRYNOMORE® warranty?
What if I see the furniture or mattress I purchased at a lower price?
How can I check my furniture or mattress delivery date?
What should I do if my furniture or mattress arrives damaged or defective?
Will Bloomingdale’s dispose of my old furniture or mattress?
Is there a fee to exchange furniture or mattresses?
What can I do if the merchandise I ordered didn't fit in my house?
Furniture & Mattress Policies
What can I do if my furniture or mattress merchandise is missing pieces, parts or hardware?
What should I do if I don't like the height of my box springs?
Delivery Information
What services are provided at the time of a mattress or furniture delivery?
Do I have to pay a deposit on my furniture or mattress order?
How do I place an order for a mattress or furniture?
What is the preference period for furniture and mattresses?
What is an authorization hold and why do I have one on my furniture or mattress order?
How do I change my delivery address for my furniture or mattress order?
Who can help me determine what size furniture will meet my needs?
Which stores carry home merchandise, furniture, mattresses or rugs?
What is the manufacturer's warranty for my furniture or mattress purchase?
How do I request a return for my furniture or mattress purchase?
What should I do if part of my furniture or mattress order doesn't arrive or is missing pieces, parts or hardware?
How do I report property damage from my furniture or mattress delivery?
How do I provide feedback on my furniture or mattress delivery driver?
What should I do if I did not receive my mattress pad?
What should I do if I receive the wrong furniture or mattress?
What are the furniture delivery fees?
What can I do if I did not receive my WORRYNOMORE® kit with my furniture purchase?
Where does Bloomingdale's deliver furniture and mattresses?
What are the mattress delivery fees?
What should I do if my furniture doesn't look like it did in the store?
Can I use a shipping company to pick up my furniture or mattress?
What do I do if my furniture or mattress merchandise was not assembled?
Do you match competitors’ prices on mattresses?
Furniture & Mattress Locations
What is the cancellation policy for special-order furniture?
What is the return policy for furniture, outdoor furniture, and mattresses?
After Delivery of Furniture and Mattresses
Can I buy furniture on-line that is not available in the store?
Need more information about Furniture and Mattresses?
How can I cancel my furniture or mattress order?
How do I get an exchange for my furniture or mattress order?
How do I file a claim with WORRYNOMORE®?
How do I add directions to my furniture or mattress delivery?