What is the return policy for furniture and mattresses?

To review our full return policy, please click here

How do I request a return for my furniture or mattress purchase?

For furniture, please contact Bloomingdale's Customer Service within the three-day preference period.

For mattresses, please notify your sales associate, who will arrange for pick up of your mattress and assist you with your reselection within the one-year preference period.

What can I do if I have been authorized to exchange my furniture but it has been discontinued?

To discuss available options¸ please contact your sales associate or call Bloomingdale’s during business hours.

Is there a fee to exchange furniture or mattresses?

Yes, there are fees and your exchange must be authorized by Bloomingdale’s Customer Service. To review our full return policy, please click here

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