Upon delivery, please carefully examine each piece of your furniture. If you wish to return the furniture for preference reasons, you must contact Bloomingdale's Customer Service (1-800-323-7857) within 3 days of your delivery. For preference returns:
If you notice any damage or imperfections within 3 days of your delivery, please notify Bloomingdale's Customer Service. At that time, we will schedule a service appointment to correct the issue.
Hold Policy: If you are unable to accept delivery of your merchandise within 60 days of availability, your sales check will be canceled. To schedule or change your delivery date, or to manage your delivery alerts, please visit www.bloomingdales.com/furnituredelivery and select "Schedule Delivery".
Upon delivery, please carefully examine each piece of your furniture. If you wish to return the furniture for preference reasons, you must contact Bloomingdale's Customer Service (1-800-323-7857) within 3 days of your delivery. For preference returns:
If you notice any damage or imperfections within 3 days of your delivery, please notify Bloomingdale's Customer Service. At that time, we will schedule a service appointment to correct the issue.
Hold Policy: If you are unable to accept delivery of your merchandise within 60 days of availability, your sales check will be canceled. To schedule or change your delivery date, or to manage your delivery alerts, please visit www.bloomingdales.com/furnituredelivery and select "Schedule Delivery".
Due to the seasonal nature of Outdoor Furniture, such purchases made or delivered on or after June 27th cannot be returned for preference reasons.
We want you to be perfectly content with your new mattress. If at any time within the first 365 days after your mattress delivery you feel you aren't satisfied, notify a sales professional and we will issue a credit toward a one-time reselection, minus applicable fees calculated as a percentage of the original purchase price of your mattress.
A delivery fee will apply to all reselections and fees are prorated as follows:
Time Period | Reselection Fee |
In the first 3 months after delivery | 15% of original purchase price |
From 3-6 months after delivery | 20% of original purchase price |
From 6-9 months after delivery | 30% of original purchase price |
From 9-12 months after delivery | 50% of original purchase price |
Because special-order merchandise is manufactured especially for you, Bloomingdale’s requires a 33% non-refundable deposit. If you decide to return special-order merchandise, you will forfeit the 33% deposit.