Customer Service
Customer Service
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Bloomingdale's
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Customer Service
Orders
  • Order confirmation
  • How do I accept or decline shipping dates for pre-order merchandise?
  • How do I add items to my Brown Bag?
  • How can I make changes to my order?
  • Cancel Order
  • How do I check on the status of my furniture or mattress order?
  • Why did I receive a credit card error when purchasing online?
  • How can I cancel my order on bloomingdales.com?
  • Why am I having problems placing a large order?
  • What are my payment options when placing an order on bloomingdales.com?
  • How can I cancel my order?
  • Why was my bloomingdales.com order delayed or cancelled?
  • Help placing an order
  • What if I received my order damaged?
  • Can I look up my store purchases online?
  • Why is there a charge on my card if my order was cancelled?
  • Can I get help with checkout?
  • Order Information
  • What is an authorization hold?
  • What do I do if I think my merchandise is defective?
  • How can I change or cancel my bloomingdales.com order after it has been submitted?