Customer Service

Why isn’t my Reward Card showing up in bWallet?

Either your Reward Card has expired, or your Loyallist account information is missing from bWallet. Check the My Account page for your Loyallist details--if your details are not displayed, select "Add Your Loyallist Number."

After a Reward Card has expired, it will not show up in bWallet. You will see an "Expiring soon" message next to your Reward Card within 30 days of expiration as a reminder.

‹ To return to the bWallet overview, click here .