Customer Service

What is the cancellation policy for special-order furniture?

Should you cancel your order within 7 days of the sale date, you will receive a refund of your deposit. After 7 days, Bloomingdale's cannot accept cancellations, returns or exchanges of special order merchandise and your non-refundable deposit of 33% will be forfeited. Vendor ship times may vary; your sales associate has only provided you with an estimate of ship time.

For assistance, please contact your sales associate or call Customer Service at 1-800-323-7857 during business hours .