Customer Service

What is Same Day Delivery?

Here's how it works:

1. Search for items that are Same Day Delivery eligible using the Shipping and Pickup filter on the left side of the web page.

2. Add products to your Brown Bag.

3. In checkout, select Same Day Delivery as your delivery option.

4. You'll receive an order confirmation email.

5. Check delivery status in your order history in your account for real-time updates.

How do I qualify for Same Day Delivery?

Items available for same day delivery will be marked on the product page and visible in checkout. You can set your zip code to confirm eligibility.

Note : Same Day Delivery  is not available for all zip codes.

We're sorry, but we're unable to provide Same Day Delivery to:

  • PO Boxes
  • APO/FPO addresses
  • U.S. territories

Please note : Gift wrap and gift messaging are excluded from Same Day Delivery. Item availability and pricing are not guaranteed.

When will my order be delivered?

Orders placed Mon-Sun by 12PM local time are eligible for Same Day Delivery. Orders placed after this deadline are eligible for Next Day Delivery. Most Same Day Delivery orders are delivered between 2PM-5PM local time. Most Next Day Delivery orders will also be delivered between 2-5PM local time.

What are the shipping fees for Same Day Delivery?

Same Day Delivery is just an extra $20 on top of your Standard Shipping fee. If you are a Loyallist, standard shipping is always free, so it will be just $20!

Please see the following chart for same day delivery fees:

Pretax Merchandise Total

Total Fee with Same Day Delivery

ALL Loyallists

Free standard shipping + $20 = $20

Under $25

$6 standard shipping + $20 = $26


$8 standard shipping + $20 = $28


$10 standard shipping + $20 = $30


$11 standard shipping + $20 = $31


$13 standard shipping + $20 = $33

$150 and up

Free standard shipping + $20 = $20

Shipping fees are not refundable for preference returns, refusing delivery upon arrival, or if you're unable to accept the order at time of delivery.

Please note : The receipt included in your package may not indicate the fee for Same Day Delivery. Please refer to your Order Confirmation email for an accurate breakdown of your order total.

› For additional shipping information, click here.

Am I required to be present for my delivery?

Orders over $500 require a signature when the delivery arrives. Orders under $500 don't require a signature and will be left at the delivery address.

What should I do if I'm running late or won't be home in time for my delivery?

If you are unavailable to accept the delivery, a store associate will contact you to facilitate a refund or reschedule your delivery.

How do I reschedule my delivery time?

You're not able to reschedule your delivery. In the event that you want to change and place a reorder you can contact Customer Service at 1.800.777.0000 during business hours .

How do I change or cancel my Same Day Delivery?

You have 15 minutes to change or cancel your Same Day Delivery order after you have placed it. For more details, click here .

How do I return an order delivered by Same Day Delivery?

You can return Same Day Delivery orders by mail or in-store. For more return information, click here .

What is DoorDash®?

Bloomingdale's partners with DoorDash® to offer you same day delivery on your purchases. The service is powered by Drive, DoorDash's white-label fulfillment platform, to support fast, local delivery from Bloomingdale's site and mobile app.

Once your order is confirmed, Bloomingdale's uses DoorDash's Drive platform to arrange for pickup and delivery of your order between 4PM-8PM (local time). View updates on your Bloomingdale's delivery powered by DoorDash® here .

Note : At this time, orders cannot be tracked using the DoorDash App.