<h4><b>What is Return Pickup and why should I use it?</b></h4><p>We&#x27;ve partnered with the delivery experts at Deliv™ to bring you Return Pickup: a new way for you to return items. Just pick a time and place and we&#x27;ll send a driver to pick up your return-- no need for a trip to the post office or the store!</p><p></p><h4><b>Where is Return Pickup available?</b></h4><p>At this time, Return Pickup is only available in the following U.S. cities:</p><ul><li> Chicago</li><li>Los Angeles</li><li>San Francisco</li></ul><h4></h4><h4><b>How do I schedule a pickup?</b></h4><p>It&#x27;s easy! Here&#x27;s how it works:</p><ol><li><a href="https://www.qa9codebloomingdales.fds.com/service/easyreturn">Locate your order</a></li><li>Select the items you&#x27;d like to return.</li><li>Choose your refund method.</li><li>Schedule a pickup date and time.</li><li>Print label and attach to the package.</li><li>Pack the item(s) you&#x27;d like to return with your confirmation page.</li><li>A Deliv driver will arrive to pick up your sealed package.</li></ol><p>A signature is required at pickup. We cannot accept packages over fifty (50) lbs or 40&quot;L x 24&quot;W x 12&quot;H in dimension.</p><p></p><h4><b>Can my Return Pickup driver collect a package from a different address than my original shipping address?</b></h4><p>Yes, as long as Return Pickup is available in that zip code. This return service is designed to fit your schedule. You can arrange a pickup from your office, a friend&#x27;s house, or anywhere else you like within the provided zip codes.</p><p></p><h4><b>Does bloomingdale&#x27;s charge for Return Pickup?</b></h4><p>Yes, we do. Return Pickup is a new, premium service and we want to ensure the safety of your return. There is a flat-rate fee of $6.95 for all packages, regardless of size or weight.</p><p></p><h4><b>Are all items bought from bloomingdale&#x27;s online and in-store eligible for Return Pickup?</b></h4><p>Only bloomingdales.com and store search and send purchases are eligible. However, there are some exclusions. We cannot accept furniture, mattresses, packages over fifty (50) lbs or 40&quot;L x 24&quot;W x 12&quot;H in dimension, or items that are bought online and picked up in-store.</p><p></p><h4><b>Do I need to sign for my package to be picked up?</b></h4><p>Yes, Deliv drivers can only take packages that are signed for at time of pickup.</p><p></p><h4><b>Can I leave my package with a neighbor or family member?</b></h4><p>Yes. Whether the signee is you, a family member, friend, doorman or someone else is up to you. Our goal is to get your return back to bloomingdale&#x27;s safely and on schedule.</p><p></p><h4><b>How will I know when my item is returned to bloomingdale&#x27;s?</b></h4><p>You will get an email from Deliv on behalf of Bloomingdale&#x27;s every step of the way. We&#x27;ll confirm when your pickup is scheduled when your driver is on the way and more.</p><p></p><h4><b>What should I do if I need to change my scheduled pickup?</b></h4><p>Currently, there&#x27;s no way to cancel a pickup that&#x27;s in progress. Once your pickup window is missed, Deliv will contact you and try to accommodate you to the best of their ability. To reschedule your pickup, just visit bloomingdales .com/easy returns and schedule a new pickup.</p><p></p><p></p><p><b>Click on the links below for more information:</b></p><p><a href="https://www.qa9codebloomingdales.fds.com/service/easyreturn">Schedule your pickup</a></p><p><a href="http://customerservice-bloomingdales.com/articles/what-is-the-return-and-exchange-policy/">More information about returns</a></p>