Customer Service

Security Tips

Below are basic tips to help you secure your computer and your personal information sent via the internet.

Tips to Help Protect Your Personal Information

  • Be skeptical of requests for account numbers, social security numbers, credit card numbers, or any other sensitive personal information. Please do not share sensitive personal information with anyone you do not know, especially if you suspect fraud.
  • Do not reply to unexpected emails, telephone calls or text messages asking you for personal information. If you have any doubts about the legitimacy of an email, please do not click on any links in that email.
  • Never share your log-in credentials for with a third party including a financial institution or bank.

Password Tips

Using a universal username and password for multiple websites leads to your account being vulnerable to interference from outside parties. As a company, we take the security of your account information very seriously. Therefore, we take measures to protect the security of our customer's account information. Below are some tips for creating secure passwords:

  • Change your password periodically.
  • Avoid reusing the same password for multiple web sites.
  • Use complex characters (including letters and numbers).
  • Choose a password that may be difficult for others to guess.

Help Secure Your Computer

  • Install recommended security and software updates for your computer or device.
  • From time to time, review the security settings on your computer or device and adjust those settings to meet your needs.

Securing Your Information Sent On-Line

  • Look for a secure connection before sending personal information over the Internet. To confirm that your connection is secure, look for a locked padlock icon or the letters "https" in the address bar of your web browser.
  • Although uses reasonable security practices to help protect your information, we cannot guarantee that your personal information sent to or from will not be accessed by or disclosed to an unauthorized party.
  • When you are finished using a web site log out.

Email Tips

  • Email [email protected] to alert us about suspicious emails or calls.
  • Bloomingdale's will never ask you to provide sensitive information by email.

Other Security Questions:

What is phishing?
Phishing is the practice of fradulently sending emails claiming to be from a legitimate person or business in order to induce customers to provide their personal information.

What is identity theft?
Identity theft is the practice of a criminal using your personal information (such as name, social security number or credit card number) to commit fraud without your consent.

Will Bloomingdale's or ask for my sensitive information by email?
No; neither Bloomingdale's nor will contact you by email and ask you for your sensitive personal information.

Can I unsubscribe from email and direct mail marketing communications?
Yes; please refer to Bloomingdale's Notice of Privacy Practices for details on unsubscribing.

Can I contact you if I receive a suspicious email?
Yes; please send an e-mail to [email protected] to alert us about any suspicious e-mails.

Helpful Resources

You can also visit these online resources to get more information about privacy, security or identity theft.


Identity Theft Resource Center

If you have security questions about please contact our Customer Service Department at 1.800.777.0000.