Report any suspicious or fraudulent activity on your Bloomingdale&#x27;s account right away either from your computer or by calling us.After you report the activity, allow up to 2-3 billing cycles for us to complete our investigation. We will contact you if additional information is needed. From your Computer:<ul><li data-block-key="bs7n3">Select <a href="https://www.macys.com/account/myaccount?FromSignin=true">My Account</a> and log in to your account with your email address and password.</li><li data-block-key="6ajfd">Select &quot;Bloomingdale&#x27;s Credit Card&quot;.</li><li data-block-key="38bgj">Under the &quot;Manage Credit Card&quot;, &quot;Account Services&quot; section, select &quot;Dispute a Charge&quot;.</li><li data-block-key="fsl6b">Review account activity, select the unauthorized transaction(s), follow the prompts, and submit</li><li data-block-key="5ugp9">A status email will be sent when the dispute is complete</li><li data-block-key="an7j4">Please allow at least 6 weeks for a resolution.<ul><li data-block-key="420v7">Note: Your Bloomingdale&#x27;s Credit Card or your Bloomingdale&#x27;s American Express® Card will need to be linked to your online profile.</li></ul></li></ul> By Phone:Call us at <a href="tel:833-743-2510">833-743-2510</a> (TTY: 711).For Spanish, please call <a href="tel:833-743-2512">833-743-2512</a>.We are open 7 days per week, 9 AM to 12AM ET.<hr/><ul><li data-block-key="bm8h6">If you are asked to send additional information for suspected fraud, please email us <a href="mailto:FraudInvestigations@citi.com">FraudInvestigations@citi.com</a>.</li><li data-block-key="9bttf">If you are asked to send additional information for a disputed item on your bill, please email us <a href="mailto:BloomingdalesDisputes@Citi.com">BloomingdalesDisputes@Citi.com</a>.</li></ul> IMPORTANT: Please do NOT use these email addresses for your initial contact regarding this matter.

For My Bloomingdale's Credit Card Account

<ul><li data-block-key="gl8hn">If you believe the balance of your Bloomingdale&#x27;s Gift Card is incorrect, we are happy to help. Please call the number on the back of your gift card or <a href="tel:1-800-203-3481">1-800-203-3481</a> for further assistance. Our gift card department is available 7 days per week, 9 AM to 12 AM ET. We ask that you have the gift card and valid proof of purchase available when calling.</li></ul><ul><li data-block-key="9aqph">Click <a href="https://www.bloomingdales.com/account/giftcardbalance?cm_sp=LEFTNAV-_-all+gift+cards-_-Header-Check_Gift_Card_Balance&amp;cm_kws=gift+card">here</a> to check your gift card balance.</li></ul><ul><li data-block-key="5jd76">Note: If you are inquiring about a promotional gift card that has an expiration date, or if you have not received a Returns Card from an online or store order return please call <a href="tel:1-800-777-0000">1-800-777-0000</a>.</li></ul>