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How do I return an item purchased on bloomingdales.com?

Free returns every day for online orders! You have 90 days from the date of shipment to return your online purchase in saleable condition either by mail or to a local Bloomingdale's store. Some departments, such as Designer Apparel and dresses, have special return guidelines. .

Returning to a Store

1. Visit your local Bloomingdale’s store .

2. Bring your order invoice (make sure the bar code is attached) and the item you wish to return.

  • No receipt? We'll credit your Bloomingdale's account. No Bloomingdale's account? We will issue a merchandise credit. If you do not have a receipt and did not use your Bloomingdale's card, you will receive the lowest selling price in the last 180 days.


3. Any of our sales associates would be happy to process your return.

  • Once you make your return, we will process your return credit immediately. However, depending on your bank's processing time, it may take a few days to reflect on your account. If you provided an email address, we will email you when your return has been received and your credit processed.

Returning by Mail

Follow these simple steps from a desktop computer:

1. Sign in to your Bloomingdale's account OR enter your order number on the Easy Returns page .

2. Click the "Return Items" button, fill out the form, then verify and submit your return.

3. Print out the confirmation page and shipping return label(s).

4. Include the confirmation page inside the package along with the invoice. Affix the shipping label to the outside of the box (each label can be used for one return only).

5. Take the package to any UPS drop-off location .

Returning a Gift by Mail

Follow these simple steps from a desktop computer:

1. Look up your order and select the "Yes" button next to the "Is this order a gift?"

2. Enter your zip code and click the "Find My Order" button.

3. Click the "Return Items" button, fill out the form, then verify and submit your return.

4. Print out the confirmation page and shipping return label(s).

5. Include the confirmation page inside the package along with the invoice or gift receipt. Affix the shipping label to the outside of the box (each label can be used for one return only).

6. Take the package to any UPS drop-off location .

Please note: G ifts returned by mail without an invoice or gift receipt cannot be processed and will be returned to sender.

Additional Information

  • Shipping and handling charges are not refundable.
  • bloomingdales.com purchases cannot be returned to a Bloomingdale's The Outlet store.
  • For returns without a receipt, we may require you to provide your name and address, unless we have it on file. We may use your name and address for our security and marketing purposes. Please be assured that any information you provide will be handled in accordance with our customer privacy policy. Our Notice of Privacy Practices is available here. Residents of the state of California can see additional privacy rights information here.