Customer Service

How do I return an item purchased at a Bloomingdale's store?

Store returns are free everyday at Bloomingdale's. You have 90 days from the date of purchase to return your in-store purchase to a Bloomingdale's store. Some departments, such as Designer Apparel and dresses, have special return guidelines .

Returning to a Store:

1. You may bring your returns to a Bloomingdale's store to be processed. To find an open Bloomingdale’s store near you.

  • Please note that only merchandise purchased at a Bloomingdale's Outlet Store can be returned to a Bloomingdale's Outlet Store.

2. Bring the receipt (with the bar code attached) and the merchandise you wish to return.

  • No receipt? We'll credit your Bloomingdale's account. No Bloomingdale's account? We will issue a merchandise credit. If you do not have a receipt and did not use your Bloomingdale's card, you will receive the lowest selling price in the last 180 days.

3. Any of our sales associates would be happy to help you.

  • Once you make your return, we will process your return credit immediately. However, depending on your bank's processing time, it may take a few days to reflect on your account. If you provided an email address, we will email you when your return has been received and your credit processed.

Returning by Mail:

1. In-store purchases may be returned by mail to the same store in which they were purchased.

2. Please contact Customer Service at 800-777-0000 for assistance with creating a return shipping label.

Please note: If you attempt to return an item that was purchased in a store to, Bloomingdale's cannot accept responsibility for the items and the items will be returned to you.

Additional Information

For returns without a receipt, we may require you to provide your name and address, unless we have it on file. We may use your name and address for our security and marketing purposes. Please be assured that any information you provide will be handled in accordance with our customer privacy policy. Our Notice of Privacy Practices is available here . Residents of the state of California can see additional privacy rights information here .