Customer Service

How do I request a replacement card?

To request a replacement card, you'll need to add your Bloomingdale's Credit Card or Bloomingdale's American Express Card® to your profile. If you need help adding your card, please click here .

  • Select " My Account " and log-in to your account with your email address and password.
  • Select the "Credit summary" link under the "My Bloomingdale's Credit Card" section.
  • Select the "I want to…" drop down box on the top right hand side of the page and choose "Order a Replacement Card".

Here you will provide the required information then submit your request.

You can also request a replacement card through the following methods:

  • Call Customer Service at 1.888.257.6762 during our business hours:
  • Monday–Saturday 9:00AM–9:00PM ET/PT
  • Sunday 11:00AM–8:00PM ET/PT