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How do I change my email address or password on my Bloomingdale's profile?

To Update Your Email Address:

  • Sign in to your profile. .
  • Delete the email address listed in both the “Email Address” and “Verify Email” fields.
  • Type in your new email address.
  • Click “Save.”

To Update Your Password:

  • Sign in to your profile.
  • Delete the password listed in both the “Password” and “Verify Password” fields.
  • Type in your new password.*
  • Click “Save.”

*Password must be 7-16 characters and can include specials characters with the exception of (. , - | \ =) or spaces.

Forgot Password?

From the sign in page, click " Forgot your password ?" and follow the on-screen instructions.

  • We will send a password reset link and instructions to the email address associated with your Bloomingdale's account. Note: The password reset link will expire within a few hours. Be sure to change your password right away.
  • After you create a new password, it will be active right away. You will need to use it to sign in to your Bloomingdale's account from any device.

If you requested a new password but didn't receive your password-reset email:

  • Try re-entering your email address.
  • Check your spam or junk mail folders in your email account.
  • Double-check that the email address associated with your Bloomingdale's account is correct. You may want to try another email address that could have been used when you set up your account.

How do I report a request to reset my password that I didn't make?

If you received a password reset email from Bloomingdale's but did not request it, please notify us by clicking the "please let us know" link in the password reset email.

I got an email confirming my password was changed, but I did not change it—what should I do?

Immediately reset your password.  If you see any unusual activity associated with your account, please contact Customer Service.

Password tips:

  • Change your password periodically.
  • Avoid reusing the same password for multiple websites.
  • Use complex characters (including letters and numbers).
  • Choose a password that will be difficult for others to guess