There are two ways you can accept or decline a pre-order date:<h4>By telephone:</h4>Our self-service feature will allow you to accept or cancel most pre-order items at any time. To use this feature :<ol><li>Call us any time at <a href="tel:1-800-777-0000">1.800.777.0000</a> We&#x27;re available 24 hours, 7 days a week.</li><li>We will attempt to match the phone number you&#x27;re calling from to an existing order.</li></ol><ul><li>If we match your phone number to an active order, please follow the prompts to accept or cancel your merchandise.</li><li>If we are unable to match your phone number to an active order, you will be directed to the main menu. Once there, you will be asked to input your order number.</li></ul><h4>By email:</h4>When you email us at <a href="mailto:customerservice@bloomingdales.com">customerservice@bloomingdales.com</a>, we will attempt to respond within 24 hours.Please note: Under Federal Trade Commission rules, in some cases, orders for pre-order merchandise must be canceled automatically if a response is not received by the contact date set on your notification.You will only be charged for the merchandise once it ships and will not be charged for any cancellation.&lt; Back to <a href="https://customerservice-bloomingdales.com/category/orders">Order Customer Service</a>