Customer Service

How can I get warranty information?

Looking for warranty information on a product you purchased? If an item has a warranty, you can request a copy of the warranty one of two ways:

1. Via email- Please Email Us: [email protected] with your request.

Please include:

  • Email address
  • First and Last Name
  • Daytime Phone
  • Applicable order numbers if available
  • Detailed Reason for Inquiry

2. Through the mail- Send your request to the following address: Customer Service Department
P.O. Box 8215
Mason, OH 45040
ATTN: Small Ticket Department - Warranty