Customer Service

How can I change the name on my account?

There are two ways to update the name on your Bloomingdale's Credit Card or your Bloomingdale's American Express® Card:

  • Call Customer Service at 1.888.257.6762 during our business hours:
  • Monday–Saturday 9:00AM-9:00PM ET/PT
  • Sunday 11:00AM–8:00PM ET/PT
  • Send a secure message :
  • Select " My Account " and log-in to your account with your email address and password.
  • Select the "Credit summary" link under the "My Bloomingdale's Credit Card" section.
  • Scroll down to the footer of the page and select "Send Secure Message".

Please note that, in some cases‚ it may be necessary to submit a copy of legal documents when requesting your name change.