You can cancel an online order using our new online feature by following the steps below.
Online orders can be canceled within one (1) hour of placing the order. However, if you have chosen In Store Pick Up, you only have 15 minutes to cancel your order.
To cancel your online order that has not been processed:
If you are signed in to
, click on the “My Order Status & History” link in the page footer.
Click on the “Order Details” link of the order you wish to cancel.
If you are a guest user, please click on “My Order Status & History” to utilize the “LOOK UP BY ORDER NUMBER” feature.
Click the “cancel order” link located under the payment information section on the “Order Details” page.
The cancel confirmation will appear.
Select “yes” to confirm that you are canceling the order.
You will receive email verification that your order has been cancelled.