Customer Service

General Information

How do I return an order I picked up at the store?

An order picked up in-store can be returned to any store at no cost!

Please note: Items picked up at the store cannot be returned to Bloomingdale’s The Outlet Stores.

Can I have my items gift wrapped?

Gift wrap options will vary by location and may be available at the time of pick up.

Are Gift Cards available for in-store pick up?


Can I try my items on after I pick them up?

Yes. Fitting rooms will be available for use.

Are registry items available for in-store pick up?

Yes, registry items are available for in-store pick up.