While we do our best to make sure everything goes perfect with your furniture or mattress delivery we understand that problems can arise. IMPORTANT: Please report an problems with your merchandise within 3 days of delivery. Please have the following ready before calling:<ul><li data-block-key="2nh1p">Sales check number, which is located at the top of your receipt.</li><li data-block-key="4o7gf">Delivery address.</li><li data-block-key="bm3o2">Delivery date.</li></ul>

Consult your sales associate or call Bloomingdale’s Customer Service at <a href="tel:1-800-323-7857">1-800-323-7857</a> during <a href="http://customerservice-bloomingdales.com/articles/bloomingdales-business-hours/">business hours</a>.

How to contact us:

<ul><li data-block-key="8ed80">You need to report property damage from a furniture or mattress delivery.</li><li data-block-key="36fnv">The merchandise was not assembled.</li><li data-block-key="4h6mg">You receive the wrong furniture or mattress.</li><li data-block-key="ue3e">You want to provide driver feedback.</li><li data-block-key="d0kvn">The merchandise you ordered did not fit in your house (click <a href="https://customerservice-bloomingdales.com/articles/furniture-and-mattress-returns-exchanges">here</a> for more information on preference returns).</li><li data-block-key="1ba1">Your mattress is contouring. (Mattresses are expected to contour up to 1.5 inches. If your mattress has a contour of 1.5 inches or more, please contact us).</li><li data-block-key="dk7j4">The merchandise arrived damaged or it is defective.</li><li data-block-key="eel03">The furniture or mattress merchandise is missing pieces, parts or hardware.</li></ul>