To chat securely online about your Bloomingdale’s or Bloomingdale’s American Express® credit account, follow the steps below:

<ul><li data-block-key="5ckhm">Click <a href="https://www.bloomingdales.com/my-credit/gateway">here</a> to connect to the &#x27;Bloomingdale’s Credit Card&#x27; page.</li><li data-block-key="eldmb">Sign in to your Bloomingdale’s profile if you haven’t already.</li><li data-block-key="7f4ho">If you have already added your Bloomingdale’s card for online self-service:<ul><li data-block-key="6mjg5">Click any of the links under the &#x27;Manage Your Credit Card&#x27; section, then click the chat icon in the lower-right corner of the page.</li></ul></li><li data-block-key="7rts3">If you haven’t added your card for online self-service:<ul><li data-block-key="762i4">Click the &#x27;Add Your Card&#x27; button.</li><li data-block-key="4jqlm">From here you can either proceed with adding your card to manage your Bloomingdale’s credit account online, or chat with a credit agent by clicking the chat icon in the lower-right corner of the page.</li></ul></li></ul>

If You're Using Our Website

<ul><li data-block-key="5ckhm">Tap the person icon in the lower-right corner of the app.</li><li data-block-key="8p1di">Sign in to your Bloomingdale’s profile if you haven’t already.<ul><li data-block-key="b72ra">If you have already added your card for online self-service:<ul><li data-block-key="7kkr3">Tap the arrow to the right of &#x27;Bloomingdale’s Credit Card&#x27;.</li><li data-block-key="4k5cs">Tap the arrow to the right of &#x27;Credit Summary&#x27;.</li><li data-block-key="d1ib5">Tap the chat icon in the lower-right corner of the app.</li></ul></li><li data-block-key="bn1bp">If you haven’t added your card to manage your credit account online:<ul><li data-block-key="9ehsr">Tap the arrow to the right of &#x27;Bloomingdale’s Credit Card&#x27;.</li><li data-block-key="a76un">Tap the &#x27;Add A Card&#x27; button.</li><li data-block-key="6397m">From the &#x27;Add a Card&#x27; page, you can either proceed with adding your card to manage your credit account online, or chat with a credit agent by tapping the chat icon in the lower-right corner of the app.</li></ul></li></ul></li></ul>