Customer Service

Can I return a purchase to a Bloomingdale's store?

Yes, many items purchased on can be returned or exchanged at a Bloomingdale's Department store*.

Bloomingdale's The Outlet online purchases can be returned to a Bloomingdale's The Outlet store or Bloomingdale's department store. However, we cannot accept regular returns in any of our Bloomingdale’s The Outlet stores.

Please note restrictions may apply. Shipping and handling fees are not refunded for preference returns. For complete instructions on returning a purchase to a Bloomingdale's store, click here .

*Furniture and mattresses cannot be returned to any Bloomingdale's Department store. Please call 1-800-323-7857 to schedule a return.