We apologize for the inconvenience. We want to get any issue or concern taken care of as quickly as possible.
Please contact Bloomingdale's Customer Service within 3 days of delivery by calling 1.800.323.7857
We apologize for the inconvenience if an item arrived damaged or defective. To report property damage from a furniture or mattress delivery, please contact us within 3 days of your delivery.
Please contact us within three days of delivery. Consult your sales associate or call Bloomingdale’s Customer Service at 1.800.323.7857 during business hours.
Returns & Exchanges
Furniture can be returned for preference reasons within three (3) days of delivery.
Mattresses have a one (1) year preference period.
Applicable fees will apply to all preference returns.
Click here to view the complete furniture and mattress return policy.
Furniture: Contact Bloomingdale's Customer Service within the three-day preference period.
Mattresses: Contact your sales associate anytime within the one-year preference period. They will assist you with your reselection and arrange for pick up of the mattress you are not satisfied with.
To discuss available options¸ please contact your sales associate or call Bloomingdale’s during business hours.
Warranty Replacement: No, there are no fees associated with an exchange of mattress or furniture authorized by Bloomingdales found to have manufacturer defects.
Preference Return of Exchange: Yes, there are fees associated with a preference exchange or return. If you wish to return for preference reasons, you must contact Bloomingdale's Customer Service (1-800-323-7857) within 3 days of your delivery for furniture or 365 days for mattresses
Most items are covered by a warranty from the manufacturer. To obtain a copy of the warranty, please email us
You can also write to us at:
Bloomingdales.com Customer Service Dept.
Attention: Small Ticket Department - Warranty
P.O. Box 8215
Mason, Ohio 45040
*Clearance or "As-Is" sales are final and sold without warranty coverage.
If you believe there is a problem or defect* with your mattress or furniture, please contact us to discuss your service options. You can either contact your sales associate or contact Bloomingdale’s Customer Service during business hours.
*Subject to manufacturer warranty covereage
Mattresses are expected to contour up to 1.5 inches over the life of the mattress. If your mattress has a contour and you would like it inspected, please email us
WORRYNOMORE® Furniture & Mattress
Please contact us within three days of delivery by emailing us, talking to your sales associate, or calling Customer Service at 1.800.323.7857 during business hours.
To file a claim, contact WORRYNOMORE® within 15 days of the incident. There are three convenient ways to do that: