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What is the Bloomingdale's Loyallist Program?

The Loyallist program is a rewards program that gets you exclusive access to perks -- like free shipping every day -- and allows you to earn points on Bloomingdale's purchases -- online and at our stores and outlets -- no matter how you pay. When your account reaches 5,000 points, you will receive a $25 Reward that is redeemable on all merchandise the very next day. It's that easy!

Points


My Triple Points Days


Top of the List


Top of the List Unlocked


Rewards


My Loyallist Account



The Points

How do I accumulate points?

Once you've enrolled in the Loyallist program, you can accumulate points on purchases online and in store.

Online:

  • When you shop on bloomingdales.com with your Bloomingdale's Credit Card, you will automatically accumulate points, or;
  • When you add your Loyallist Number to your account on bloomingdales.com, you will automatically accumulate points from your online purchases regardless of your payment method, or;
  • Add your Loyallist Number to your bloomingdales.com order at checkout to accumulate points from your online purchases regardless of your payment method.

In store:

  • When you shop in a Bloomingdale's store and use your Bloomingdale's Credit Card to make a purchase, you will automatically accumulate points.
  • If you pay for your in-store purchase with cash, a check, a debit card or a non-Bloomingdale's Credit Card, tell the store associate at checkout that you're a Loyallist member or present your Loyallist Membership Card to accumulate points.

Outside of Bloomingdale's:

  • When you shop with a Bloomingdale's American Express® Card everywhere American Express cards are welcome, you will automatically accumulate points.


How many points do I accumulate for my purchases?

Form of Payment Bloomingdale's (BLM) Purchases* All Purchases Outside of BLM**
Bloomingdale's Store Card 3 Points N/A
Bloomingdale's American Express Card 3 Points 3 Points
Bloomingdale's Store Card at the Top of the List 4 Points N/A
Bloomingdale's American Express Card at the Top of the List 4 Points 4 Points
Bloomingdale's Store Card at the Top of the List Unlocked 10 Points N/A
Bloomingdale's American Express Card at the Top of the List Unlocked 10 Points 4 Points
Other Forms of Payment 1 Point N/A

*U.S. Bloomingdale's stores only. Points are not earned in Nespresso shops and restaurants, on store services, sales tax, select charitable program fees, purchases of third party products sold in billing inserts, and purchases shipped outside the U.S. or its territories, or when redeeming Bloomingdale's Gift Cards and Rewards. On January 1 of each year, 85% of all remaining points on your account will be forfeited. See Bloomingdale's Loyallist Program Terms and Conditions for complete program details at bloomingdales.com/loyallist/termsandconditions .

**Excludes cash advances, money orders, and other cash equivalent transactions. On January 1 of each year, 85% of all remaining points on your account will be forfeited. See Bloomingdale's Loyallist Program Terms and Conditions for complete program details at bloomingdales.com/loyallist/termsandconditions .

When I'm shopping at Bloomingdale's, do I have to use my Bloomingdale's Credit Card to earn points?

No. You will accumulate one point per dollar spent when you pay with cash, or any accepted credit or debit card, other than the Bloomingdale's Credit Card. However, you will accumulate more points if you use a Bloomingdale's Store or Bloomingdale's American Express® card.

If you are not paying with your Bloomingdale's Store or Bloomingdale's American Express® card in store, be sure to let your sales associate know you are a Loyallist member. Also, be sure to add your Loyallist Number to your bloomingdales.com account, or at checkout, to accumulate points for online purchases.

What happens to my points if I return merchandise?

If you return merchandise, we will reduce your Loyallist Points Balance. If you do not have enough points in your Loyallist account and you have outstanding Reward(s) with a balance, we will reduce the value of your outstanding Reward Cards by 1¢ for every 2 points earned on your returned purchase. If you have redeemed your Rewards, we will reduce the amount you receive for your return by 1¢ for every 2 points earned on your returned merchandise.

What items are excluded from accumulating points?

Points do not accumulate on:

  • Purchases in Nespresso shops; restaurants in Bloomingdale's stores; or bloomingdales.com purchases shipped outside of the U.S. and its territories;
  • Services, including, but not limited to, alterations, gift wrapping, shipping/handling, salon services, interior design services/consultations, or jewelry repair;
  • Select charitable program fees, tickets, or merchandise;
  • Redemptions of Bloomingdale's Gift Cards, merchandise credit, or Loyallist Rewards; or
  • Sales tax

Please note designer merchandise is not excluded at this time.

Do I earn points when I purchase a Bloomingdale's Gift Card?

Only base points are earned on purchases of Bloomingdale's Gift Cards. Bonus points are not earned.

Will my Loyallist points expire at the end of the year?

On January 1 of each year, 85% of all remaining points on your Points Account will be forfeited. If you have a negative Points Account Value on January 1, that amount will remain in the new calendar year. Points may also expire on inactive Loyallist accounts.

Please note, only points are forfeited; Rewards are not forfeited and are valid until their expiration date.

What are Power Points?

  • Power Points are fixed amounts of points that are awarded for a qualifying purchase.
  • Power Points will be added to your Points Account Balance as disclosed at the time a Power Points offer is extended by Bloomingdale's, unless your merchandise has not shipped, in which case the Power Points will be added when your merchandise ships. Bloomingdale's is under no obligation to make any Power Points offers.






When will I receive my points for online purchases?

Points for bloomingdales.com purchases will be added to your Loyallist account when your merchandise ships.

If I make a purchase outside of Bloomingdale's with my Bloomingdale's American Express card, when will points be added to my Loyallist account?

Points accumulated on purchases made outside of Bloomingdale's are added to your Loyallist account following the last day of the billing period for your Bloomingdale's American Express account.

Will I accumulate points on special orders?

Yes. Your points will be awarded on the day you pick up your merchandise. If you need an adjustment to the points awarded on your purchase, please work with your Sales Associate or call Customer Service at 1-800-600-5402.

What should I do if I didn't receive points for a recent purchase?

Simply call a Bloomingdale's Customer Service representative at 1-800-600-5402 to review your Loyallist account.

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My Triple Points Days

How many Triple Points Days do I get?

Loyallists are eligible for 2 Triple Points Days per calendar year, Loyallists at the Top of the List are eligible for 3 Triple Points Days per calendar year, and Loyallists at the Top of the List Unlocked are eligible for 4 Triple Points Days per calendar year.

When do my days expire?

Your Triple Points Days are available on January 1 and expire on December 31 of each year.

How do I schedule my days?

You can schedule your Triple Points Days one of three ways:

  • In store: ask your Sales Associate before you check out.
  • Online: visit bloomingdales.com/mytriplepointsdays
  • Phone: call 1-800-600-5402. You must call to schedule at least one day in advance .


Do I earn triple points on purchases made before I schedule my Triple Points Day?



Unfortunately, points cannot be applied retroactively. You will only earn triple points on purchases made after you schedule your Triple Points Day.






Do I lose my day if I do not shop on a scheduled Triple Points Day?



No, you will not lose your day if you do not make a purchase at Bloomingdale's or on bloomingdales.com with your Bloomingdale's Credit Card or Loyallist Number on your scheduled day.






Will I earn triple points online and in different stores on my Triple Points Day?



Yes! The offer is valid for the entire day, even when you shop at multiple Bloomingdale's stores and online.



Will I earn triple points at Bloomingdale's The Outlet Store?



No, the offer is not valid at Bloomingdale's The Outlet Store.





Can I use a Triple Points Day for a pre-sale purchase?


If you'd like to earn triple points on a pre-sale purchase, your Sales Associate can schedule your Triple Points Day for the first day of the sale, which is when the transaction goes through.






Can I combine the Triple Points Day offer with any other offers?



Triple Points Days are combinable with merchandise discounts only. In the event an additional double points, triple points, or Power Points offer takes place on your schedule day, you cannot combine the two offers. You will receive the points for the better offer only.



I f I have the Bloomingdale's American Express Card, do I get triple points outside of Bloomingdale's?



No, Triple Points Days offers are only valid at Bloomingdale's and on bloomingdales.com.






What happens if I return items purchased on a Triple Points Day?



The Triple Points Day will be considered used and cannot be rescheduled.






If my Top of the List or Top of the List Unlocked status changes between when I schedule my Triple Points Day and when I redeem it, how many points will I earn?


You will earn points based on your status the day the purchase is made.



Is there a limit to the amount of points I can earn on my Triple Points Day?



No. Qualifying purchases made with your Loyallist Number or on your Bloomingdale's Credit Card at Bloomingdale's and on bloomingdales.com will earn triple points.

To request a credit limit increase, call 1-800-777-0000 or visit bloomingdales.com/creditlimit .



Is all Bloomingdale's merchandise eligible for Triple Points?



Yes! You will earn triple points on all Bloomingdale's merchandise, from lipstick to mattresses to fine jewelry and coats.






Are there any exclusions?



The Triple Points Days offer is valid in U.S. Bloomingdale's stores only and on bloomingdales.com. Points are not earned in Nespresso shops and restaurants, on store services, sales tax, select Bloomingdale's charitable program fees, purchases of third party products sold in billing inserts, and purchases shipped outside the U.S. or its territories, or when redeeming Bloomingdale's Gift Cards and Rewards. Select leased brands are excluded. Employees of Bloomingdale's and its affiliates are not eligible.





Top of the List

How do I attain Top of the List status?

Spending $5,000 in net purchases with your Loyallist Number or your Bloomingdale's Credit Card in our U.S. stores, in our outlets, or at bloomingdales.com in a calendar year qualifies you for the Top of the List. Upgrades are processed 60 days after meeting the spend requirement.

What benefits do Top of the List customers receive?

  • Top of the List customers earn 4 points per dollar when shopping on their Bloomingdale's Credit Card at Bloomingdale's and bloomingdales.com and 1 point per dollar no matter how they pay at Bloomingdale's.*
    • *U.S. Bloomingdale's stores only. Points are not earned in Nespresso shops and restaurants, on store services, sales tax, select charitable program fees, purchases of third party products sold in billing inserts, and purchases shipped outside the U.S. or its territories, or when redeeming Bloomingdale's Gift Cards and Rewards. On January 1 of each year, 85% of all remaining points on your account will be forfeited. See Bloomingdale's Loyallist Program Terms and Conditions for complete program details at bloomingdales.com/loyallist/termsandconditions .
  • Free shipping with no minimum purchase in our Bloomingdale's stores and on bloomingdales.com. Purchases must be made with your Loyallist Number or Bloomingdale's Credit Card. Free standard shipping on in-store and bloomingdales.com purchases shipped to a single U.S. address, excluding furniture, mattresses, rugs, and appliances. Not valid at Bloomingdale's The Outlet Store.
  • Unlimited return window on all purchases. Select exclusions apply. Visit bloomingdales.com/returns for more details.
  • Free unlimited gift wrap in our Bloomingdale's stores where gift wrapping services are available. Free gift wrap is not available at Bloomingdale's The Outlet Store.
  • 3 Pick Your Own Triple Points Days
  • Early access to Friends & Family Sales



Once I reach Top of the List status, how long am I at the Top of the List?

Once you qualify for Top of the List status, you're there for the rest of the calendar year and the next full calendar year. You must continue to spend $5,000 a year at Bloomingdale's on your Loyallist Number to retain Top of the List status.

If I spend $5,000 in a calendar year at Bloomingdale's, when will I start accumulating points at the Top of the List level?

You will start accumulating points at the Top of the List rate (4 points per dollar spent at Bloomingdale's with your Bloomingdale's Credit Card) 60 days after you spend $5,000, if your net spend is still more than $5,000 at that time.

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Top of the List Unlocked

How do I attain Top of the List Unlocked status?

You can achieve Top of the List Unlocked status by spending $15,000 at Bloomingdale's on your Loyallist Number in a calendar year.

Upgrades to Top of the List Unlocked status occur on a semiannual basis, in February and July. You will be upgraded to Top of the List Unlocked status in February if you reach $15,000 before January 1. You will be upgraded to Top of the List Unlocked status in July if you reach $15,000 before June 1.

What benefits do Top of the List Unlocked customers receive?

  • Top of the List Unlocked customers earn 10 points per dollar when shopping on their Bloomingdale's Card at Bloomingdale's and bloomingdales.com and 1 point per dollar no matter how they pay.*
    • U.S. Bloomingdale's stores only. Points are not earned in Nespresso shops and restaurants, on store services, sales tax, select charitable program fees, purchases of third party products sold in billing inserts, and purchases shipped outside the U.S. or its territories, or when redeeming Bloomingdale's Gift Cards and Rewards. On January 1 of each year, 85% of all remaining points on your account will be forfeited. See Bloomingdale's Loyallist Program Terms and Conditions for complete program details at bloomingdales.com/loyallist/termsandconditions .
  • Free premium shipping with no minimum purchase in our Bloomingdale's stores and on bloomingdales.com. Purchases must be made with your Loyallist Number or Bloomingdale's Credit Card. Free 2-3 day shipping on in-store and bloomingdales.com purchases shipped to a single U.S. address, excluding furniture, mattresses, rugs, and appliances. Not valid at Bloomingdale's The Outlet Store.
  • Unlimited return window on all purchases. Select exclusions apply. Visit bloomingdales.com/returns for more details.
  • Free unlimited gift wrap in our Bloomingdale's stores where gift wrapping services are available. Free gift wrap is not available at Bloomingdale's The Outlet Store.
  • 4 Pick Your Own Triple Points Days
  • Early access to Friends & Family sales



Once I reach Top of the List Unlocked status, how long am I at the Top of the List Unlocked?


Once you qualify for Top of the List Unlocked status, you're there for the rest of the calendar year and the next full calendar year. You must continue to spend $15,000 a year at Bloomingdale's on your Loyallist Number to retain Top of the List Unlocked status.






Rewards

How will I receive my Reward?

In store:

  • If you reach 5,000 points with a purchase at Bloomingdale's or Bloomingdale's The Outlet Store, we will notify you of the value of your Reward on your receipt and the Reward may be redeemed the next day.

Online:

  • If you reach 5,000 points when shopping on bloomingdales.com, your Reward will be emailed to you. If you do not have an email address on file, simply add your email address to your bloomingdales.com account under My Loyallist to receive Rewards by email.
  • Otherwise, you can access your Reward at the time of your next in-store purchase when shopping on your Loyallist account.

Outside of Bloomingdale's:

  • The points accumulated on purchases made outside of Bloomingdale's with your Bloomingdale's American Express Card are added to your Loyallist account once a month. If you reach 5,000 points, your Reward will be emailed to you. If you do not have an email address on file, simply add your email address to your bloomingdales.com account under My Loyallist to receive Rewards by email. Otherwise, you can access your Reward at the time of your next in-store purchase when shopping on your Loyallist account.




What can I buy with my Reward?

  • You may redeem your Reward for any merchandise or in-store services purchased at Bloomingdale's, bloomingdales.com or Bloomingdale's The Outlet Store.
  • Rewards may not be redeemed at Nespresso shops or certain restaurants in Bloomingdale's Stores.
  • Rewards may not be exchanged for cash or Bloomingdale's Gift Cards, or used as a payment or credit to any Bloomingdale's Store or Bloomingdale's American Express Card.





What if I continue to shop on the day my Reward is issued?

If you continue to shop on the day a Reward is issued and reach the 5,000 point threshold again that day, an additional $25 will be added to your Reward. You will receive a message on your receipt or an additional email stating the new balance of your Reward.

What should I do if I did not receive my Reward?

Check your email for your Reward. If you do not have your email on file, check your bWallet here . Otherwise, you may simply call a Customer Service representative at 1-800-600-5402 to discuss your Loyallist account.

When can I start using my Reward?

Your Reward is automatically activated the day after it is issued to you. It is valid for 180 days after it is activated.

How do I use my Reward on bloomingdales.com?

Make sure you are signed in to your account on bloomingdales.com before checkout-you will be able to view and apply all your valid Rewards on the Shipping & Payment page. If someone has given you his or her Reward Card, you can apply it manually by selecting "Add a Reward Card or Gift Card" on the Shipping & Payment page.

How do I use my emailed Reward in store?

Simply ask the store associate to look up your valid Rewards at the time of purchase.

Do Rewards expire?

Yes. Each Reward is valid for 180 days after the activation date. The expiration date will be included in the email.

Can I use more than one Reward on a single purchase?

Yes.

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My Loyallist Account

Can I track my points online?

Yes. Click here to view your Loyallist Point balance.

How do I get my Loyallist account number?

If you are not a Bloomingdale's Cardholder you can access your 13-digit number from your Membership Card.

If you are a Bloomingdale's Cardholder, you will not receive a physical Membership Card. Once you create a profile on bloomingdales.com and add your Bloomingdale's Card to your profile, your Loyallist account number can be found in the My Loyallist section of your profile.

You may also call a Bloomingdale's Customer Service representative at 1-800-600-5402.

How do I add my Loyallist number to my online profile?

  1. Click here .
  2. You can enter your Loyallist number or Bloomingdale's Credit Card to add your Loyallist account.
  3. Fill in your last name and zip code in the two remaining fields.
  4. Select "Submit".


What is a Membership Card?

A Membership card is issued to Bloomingdale's customers who do not have a Bloomingdale's Credit Card and wish to enroll in the Loyallist program.

How do I receive a replacement Membership Card?

If you lose your Membership Card, simply contact a Customer Service representative at 1-800-600-5402 to receive a replacement.

How do I update my Loyallist account information?

You may update your Loyallist account information in the My Loyallist section of your online account.

You may also call Bloomingdale's Customer Service at 1-800-600-5402.

Will the other cardholders on my account get points and Rewards?

Each Bloomingdale's Store and Bloomingdale's American Express® card accoun t has only one Loyallist account attached to it regardless of how many cardholders and authorized users are on the account.

You will accumulate points in the Loyallist account regardless of which cardholder makes the purchase.

If a Reward is issued at a register, it will be given to whoever made the purchase that resulted in a 5,000 point balance.

Why can't everyone in my house list the same phone number on different Loyallist accounts?

Each Loyallist account has a unique Loyallist Number and is associated with a unique phone number. The phone number can be used to locate a Loyallist account so each account must have a unique phone number.

Who can participate in the Loyallist program?

Clients with a physical address in the U.S., U.S. territories or Canada are eligible for the program.

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