Important changes that may impact you. Please review the following FAQs:
You may not be able to edit or cancel your arrangement due to recent upgrades with our online payment system. If you are unable to edit a payment online, please contact us by calling 1.888.257.6762.
Payments may take up to 3 days to appear on your account but will be applied to your account with the payment date you selected online.
If you have an existing automatic payment, it will remain the same.
Please note, however, that in connection with recent system changes, your payment due date may have moved by a few days. Please refer to your statement for information regarding your new due date. You can also refer to the chart below for the payment due date changes that take effect September, 2015.
If your payment due date is impacted, please be aware that this will also change the date that your automatic payment will process if you requested your payment be processed on a date that corresponds to your old due date. If your payment due date is impacted and you chose a payment date for your automatic payments other than your old due date, we will continue to process your automatic payment on the date you specified. In some instances, this may be later than your new due date, which may result in late payments on your account. Please call us or log in to your account online to change the date your automatic payment will process.
Current Payment Due Date |
New Payment Due Date |
3rd |
4th |
7th |
8th |
11th |
12th |
15th |
16th |
17th |
20th |
18th |
20th |
19th |
20th |
27th |
26th |
28th |
26th |
Please note, if your current payment due date is not in the above chart, your payment due date will remain the same.
I currently have multiple bloomingdales.com accounts, what should I do?
If you have multiple bloomingdales.com accounts, here are a few things you need to know:
I have a joint account, how will I be impacted?
Both primary and secondary cardholders will be able to access the credit account online.
*Please note, authorized buyers cannot service the credit account online.
Will I still receive my statements the same as I do today ?
Yes. There are two different ways that you can receive a copy of your statement. Your statement preference remains the same as it was prior to August 27, 2015. Your options are:
Interested in going paperless?
Click here
to learn how to enroll in paperless statements and letters.